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E130 Project 2: Three Memoranda Project (9 pts.)
Project Overview/Description

The goal of this project is to create three memoranda addressed to two different audiences and on three different topics. Use a complete memo header in each memo and make that header consistent between all three memos. Make sure that the information you include, the way you organize that information, and the language you use to convey the information are all complete and appropriate to your audience.

A full description of each memo appears below, but there are a couple of important things to note. For Memo 1, in which you introduce a classmate to the class, you will be working with a partner. The partners are listed in the Week Three plan. So you need to communicate with that person as soon as possible. You will be asking your partner for information about him- or herself that would be appropriate for the context and audience of the memo. You will also send your partner a copy of the draft of Memo 1 that you send to me. That way, your partner can review what you are going to say about him or her.

Second, we will have an writing/online exercise (Writing/Online Exercise 4) regarding the content of the three memoranda. This exercise is described below and in the Week Three plan.

Project Due Dates

  • Writing/Online Exercise 4: 16-18 Sep 2007
  • Audience Profile Sheet: 19 Sep 2007
  • (Use APS Form)
  • Rough Draft: 19 Sep 2007 (E-mail to Kurt Neumann as file attachment. Submit attachment in Rich Text Format. E-mail copy of Memo 1 to partner.)
  • Revised Draft: 22 Sep 2007 (E-mail to Kurt Neumann as file attachment. Submit attachment in Rich Text Format.)

Project Format

Informal Memo

Project Contents and Length

Project Description

Memo 1: Write a memo in which you introduce a classmate to the rest of the class. This is similar to introducing a new employee to the members of a department or team. Remember, your goal is to create a favorable impression about your new classmate and to encourage other class members to welcome this person. You should also keep in mind the context that we all share: a business writing class at a community college. The primary audience for this memo is our class. Gather and select details that are pertinent to that context and audience. For example, just as in a business environment, it has is not pertinent to our class whether or not someone is married or single, has children, or is a certain age. In contrast, a person's experience with business communication is quite pertinent. Also, be aware of the tone of your memo. The goal is to introduce someone to the class. Such an introduction should be favorable and encouraging.

Memo 2: You are the director of a small account team of five account executives and associated support staff. You've identified a social or ethical problem area in your team (for instance, rumors are being spread about the reorganization of the department; people on your team have been talking about serious changes in the companies they service; or a similar problem that you've encountered at work.) Address the problem in a memorandum. The audience is your team and the vice president to whom you report in this medium-sized, public corporation (200 or so employees).

Analysis of the audience (the APS) is very important for this memo because it asks you both to visualize the audience and to predict the audience's demeanor, preferences, and reactions to the situation you present.

Memo 3:Write a memo in which you explain to you classmates your ideas about the use and importance of information technology in business. The audience is our class.

Writing/Online Exercise 4: I will post the following discussion prompt to the class discussion forum regarding the content of two of the three memoranda. Write at least one substantial paragraph in response to the each of the prompts:

  1. Memo 1: In writing an introduction of either a new class member or new member of a department at work, what should we consider pertinent details? What details are, or should be, inadmissable and left out of such an introduction? How does one give just the details and still achieve a welcoming, encouraging tone? Give specific examples to help guide your classmates.

  2. Memo 2: What are some examples of social or ethical problems that workers encounter in the workplace? What defines them as social or ethical problems? What would we need to know about an audience to address such an issues? Are there "hidden" issues within the problem to be addressed that might trip up a writer who has not analyzed the problem or audience carefully?

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